Shipping policy

Shipping Policy

Last updated: October 18, 2026

Thank you for shopping with us! We are committed to delivering your order as smoothly as possible. Our products are made to order and printed especially for you through our print-on-demand fulfillment partner, Printify.

1. Order Processing and Production

All products are made to order after you place your purchase.

Production time: Usually 2–7 business days.
Shipping time: Depends on the shipping method, destination, and fulfillment provider.
Business days: Monday through Friday, excluding public holidays.

Please note that production time is separate from shipping transit time. During holidays, busy seasons, or unexpected production delays, your order may take longer than usual.

2. Shipping Times

Estimated delivery times vary by shipping method and destination.

United States: Standard shipping typically takes 2–5 business days after dispatch.
International orders: Delivery times vary by destination and shipping method. Standard shipping may take 10–30 business days.

These are estimates, not guaranteed delivery dates. Actual delivery times may vary depending on the product, Printify fulfillment provider, carrier, weather, and other circumstances.

3. Shipping Costs

Shipping charges are calculated based on the products ordered, shipping destination, and available shipping methods.

The applicable shipping cost will be displayed at checkout before you complete your purchase.

If free shipping promotions are available, the terms of the promotion will apply.

4. Order Tracking

Once your order has been produced and shipped, tracking information will be provided when available.

You can use the tracking link in your shipping confirmation email to follow your package.

Please allow time for the carrier to update tracking information after dispatch.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an incorrect address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered production or shipped.

We are not responsible for delivery problems caused by incorrect or incomplete addresses provided by customers.

6. Delayed, Lost, or Undelivered Packages

Although we do our best to ensure timely delivery, delays may occur due to carrier issues, severe weather, holidays, customs processing, or other circumstances beyond our control.

If your order has not arrived within the estimated delivery window, please contact us with your order number so we can investigate.

If a package is confirmed lost in transit, we will review the case and work toward an appropriate resolution in accordance with our policies and the fulfillment provider's applicable procedures.

7. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 30 days of delivery.

Please include:

Your order number.
A brief description of the issue.
Clear photos of the item and any damage, if applicable.

We will review your request and, where appropriate, arrange a replacement or refund in accordance with our policies and the fulfillment provider's procedures.

Please do not return an item before receiving instructions from our customer service team.

8. Customs, Duties, and Taxes

For international orders, additional customs duties, import taxes, or other fees may apply depending on the destination country's regulations.

Unless otherwise stated at checkout or required by applicable law, customers are responsible for any applicable import charges not collected at checkout.

Customs processing may also extend delivery times.

9. Multiple Shipments

If you order multiple products, your items may arrive in separate packages because different products can be produced or shipped by different fulfillment providers.

Separate shipments may have different tracking numbers and delivery dates.